Start-ups don’t want to remain small businesses for long. A CRM system helps your business grow by organising data, tracking leads, managing customer records and analysing sales pipelines.
Integrating your business phone solution into a CRM system adds another dimension (not the space kind) to your communications stack. Companies that use Computer Telephony Integrations (CTI) can effectively reduce costs, increase productivity and improve the customer experience. Equally important are the CTI benefits that are less obvious: collaboration across departments, support with performance management and having more time and resources to focus on growing your business.
Discover the 3 top reasons start-ups need a CRM system in our short video.
- CRMs are scalable and extra users can be added quickly and easily.
- Reporting dashboards let you keep track of KPIs and can improve productivity.
- Remote working staff have access to the information they need, wherever they are.