Your phone system is undoubtedly the most important tool your recruitment team has. But what if you could make it better? *gasp*
Did you know that 52% of businesses say that a lack of integration into a CRM system is slowing them down on the phone?
Relying on old systems and processes may not only be slowing down your calls but your business too. Every lost minute wasted on an old system, is a minute your team could use to call their clients and candidates.
When you manage your Customer Relationship Management (CRM) system and your calls separately, you miss out on important information about your processes; what’s working and what isn’t.
CloudCall to the rescue.
Combating this is simple. By linking your phone system to your CRM, you can almost instantly increase your efficiency and gain ongoing, fresh insight at the same time.
Our new eGuide, ‘Recruit the best performer: Solving recruitment problems with CloudCall’, explains the positive impact that introducing a CRM integration can have on your business.
Here’s 3 ways in which a CRM integration will allow your recruitment team to thrive:
- Compiling a library of past calls can help you with training, monitoring and compliance.
- Syncing call data into your CRM system generates powerful business intelligence and reporting.
- Real-time data and call stats allow you to easily oversee your team and offer crucial support during live calls.
For more information about what CloudCall can offer your recruitment business, then download our new eGuide ‘Recruit the best performer’ here.