The COVID-19 crisis has proven that customers still want to talk. It has also highlighted the need to use other channels to manage more routine traffic. SMS reminders can reduce the number of missed appointments by 19%, so utilising more than one channel of communication can save you time and money.
We have identified four strategies for having better conversations with customers. Take a look in our short video:
Book a demo to discover how CloudCall can transform your conversations with customers and provide valuable insights to help your business grow.
