10th March, 11am EST/4PM GMT. Read More
*holds for applause*
We know we’re not the next Shakespeare as poetry clearly isn’t our strong point, but telephony integrations are. Read More
The Green Economy Mark recognises companies who make over 50% of their total revenue from environmentally positive goods, services and products. We may look purple, but we’re still green. Pretty green, in fact. Read More
We understand that researching CTI can be a daunting task, especially if you don’t know what all the terms mean. There are many technical phrases within the industry, that a simple Google search can easily turn into an obstacle course of acronyms!
Here at CloudCall, we want to help make your search for the right telephony solution, easier. That’s why we’ve created this jargon buster, to help you better understand CTI and the benefits that it provides. Read More
Our research found that nearly half (46%) of all customers said they had bought elsewhere, or cancelled a contract because they struggled to get in touch with a supplier.
As you can tell, call queues can have a pretty big impact on customer satisfaction. Customers like to speak to a person and the quicker they can do that, the better.
To make sure you stay on top of your call queue times, we’ve put together 4 top tips for you: Read More
Our CRM and integrations guide is a great tool to learn a little bit more about CRMs, integrations and the power an integration has to supercharge your existing CRM. But how will it help me?
This is where we come in. We’ve set out below 5 top benefits, especially for you, on what an integrated phone system can do for your business in 2021. You’re welcome. Read More
Integrations (such as CloudCall) provide more detailed reporting, advanced automation, efficient functionality, customer feedback surveys…the list goes on. Read More