Chris Coningsby, Author at CloudCall
All Posts By

Chris Coningsby

How start-ups are using cloud based phone systems to increase productivity

By | Communications, Management, Productivity, Technology, Uncategorized
Nearly a full third (31%) of businesses currently use cloud based phone systems and that number is expected to grow. Cloud based phone systems are delivered through the internet as opposed to cables (like the typical landline) or via satellite (like mobile devices). They can often be called “internet based phone systems” or you might see “VoIP” which stands for “Voice over Internet Protocol.” 

As more start-ups are adopting business phone systems that operate in the cloud, understanding why they are choosing to leave behind traditional landlines can help when making the decision on what phone system is right for your business.    Read More

The end of phone alone: how businesses can ensure their phone calls get answered

By | Communications, Customer Experience, Recruitment, Sales

How often do you answer calls from unknown numbers?

With cold callers competing for our attention it’s no surprise that 67% of customers say they won’t answer their mobile phone if they don’t know who’s calling. For businesses that rely on phone calls to make sales, this presents a serious problem. Especially considering that 51% of businesses say voice telephony is the channel most likely to get attention and 47% report that it gets the best response rate.  Read More

A Quick Conversation With Brian Cunningham, Managing Director of Allen Recruitment Consulting

By | Communications, Technology

In our next instalment of the Art of Conversation Podcast we are joined by Brian Cunningham, Managing Director of Allen Recruitment Consulting. Specialising in a variety of sectors, Allen Recruitment have a wide range of clients and candidates across the globe. In fact, this variety has allowed Allen Recruitment to achieve their two most successful months in June and July of this year, despite the pandemic. Read More

A quick conversation with Spencer Trigg

By | Communications, Recruitment
In this podcast, we hear from Spencer Trigg, Director at Quanta Recruitment as he takes us through the journey of how Quanta became what it is today, as well as sharing his personal insight with over 25 years of experience in the recruitment industry. Spencer discusses the changes in technology he has witnessed throughout his career and how all businesses can use technology to add value. Read More

A quick conversation with Simon Brennan, VP Sales Europe, Engage Hub

By | Communications, Management, Sales

Engage Hub has provided innovative customer engagement solutions to its clients for over 30 years. Their ever-evolving services make them a valued asset to some of the world’s most successful brands across the financial services, utilities, telecoms, retail and logistics sectors.

In this podcast Simon Brennan, VP Sales Europe, discusses solutions Engage Hub have rolled out for their retail clients during the pandemic. As well as what they have been doing across sectors including banking, finance, to help brands innovate and dramatically improve customer service & engagement. Read More

Video: Discover CloudCall Go! Mobile App

By | Communications, Productivity, Technology
As precautionary measures come into effect to slow the spread of COVID-19, many employees are now finding themselves with no choice but to work remotely.  Given that remote work has become the new normal, having the right tools is vitally important.

Our remote working toolkit ensures you have access to everything you need, wherever you are working. One such feature of the Remote Working Toolkit is the CloudCall Go! mobile app which allows you make calls from anywhere, while still recording all the necessary data in your CRM.

Read More