Salesforce World Tour 2019 in London on May 23rd focused on ways to improve the customer experience. It has been incredible to see how much the #Ohana has grown since CloudCall first attended World Tour in London back in 2014! Here’s an in-depth recap of the day-long event: Read More
With 2019 swiftly approaching, it’s the perfect time of year to reflect on past work and the best parts of life at CloudCall.
A highlight for many employees, across our multiple offices, are the charity fundraisers and volunteer days we take part in throughout the year. Taking time away from the desk to help those in need and make a positive impact on the local community is rewarding for us all.
Here at CloudCall, bringing people together through communication is at the heart of everything we do.
Book a demonstration before the end of the year and we will donate £30/$30 to charity.
Over the past few decades, communications technology has evolved rapidly, and we now depend on our mobile phones so much that we check them 55 times per day, averaging 20,000 times per year.
People are becoming accustomed to fast and easy responses to texts, emails and social media messaging. In fact, research by OpenMarket found that Millennials in particular are not very receptive to traditional communication methods and 75% prefer texting to calling. Meanwhile, only 24% of emails are being read at all and countless voicemails are deleted before being listened to.
Recruiters can embrace this opportunity and reach the top talent first by starting conversations and building relationships using the communication channels their candidates prefers. With a growing Millennial workforce, it’s key that recruiters embrace the mobile first behaviour that drives modern communication.
The office desk has a lot going for it. Your PC’s desktop is crammed with every file you’ve ever needed from the past five years. That teddy bear you picked up from a recruiting fair the week before you achieved top biller is keeping a watchful eye on proceedings. Your drawers are full of an array of biscuits, sweets and crisps that would bring an Instagram ‘influencer’ out in cold sweats.
But let’s be honest. Sometimes, the experience isn’t going to be great.
As you all know, the recruitment process can be fraught with calamities, pitfalls and disaster. Everything that could go wrong probably has gone wrong at some point in your careers.
Here at CloudCall, we’ve all been through the process in one way or another. While we’ve helped countless recruiters provide a better candidate experience, there are some situations that we just can’t help you with. So, we thought we’d go around the office and give you some of our worst recruitment nightmares.
It’s been one week since Bullhorn Live and we’re all still talking about it!
This year, Bullhorn Live was even bigger and better, with 2 days filled with information-packed sessions and workshops from industry-leaders who shared such valuable insights with us.
According to a recent survey carried out by Bullhorn, improving the management of client and candidate relationships is a top priority for 42% of recruiters. Managing those relationships often comes down to the quality of the conversations that you have.
Efficiency is key when recruiting new candidates, and computer telephony integration (CTI) systems are allowing users to manage their calls in a variety of new ways. With a plethora of features designed around productivity, recruiters can now seamlessly phone potential candidates, record their conversations and collate notes within a few minutes, all from their chosen CRM system.