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Laura Collins

A Look Back on CloudCall’s Charity Work

By | News

With 2019 swiftly approaching, it’s the perfect time of year to reflect on past work and the best parts of life at CloudCall.

A highlight for many employees, across our multiple offices, are the charity fundraisers and volunteer days we take part in throughout the year. Taking time away from the desk to help those in need and make a positive impact on the local community is rewarding for us all.

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millennials and texting, communications

Talk is Cheap. Communication’s Priceless.

By | Communications, Recruitment

Over the past few decades, communications technology has evolved rapidly, and we now depend on our mobile phones so much that we check them 55 times per day, averaging 20,000 times per year.

People are becoming accustomed to fast and easy responses to texts, emails and social media messaging. In fact, research by OpenMarket found that Millennials in particular are not very receptive to traditional communication methods and 75% prefer texting to calling. Meanwhile, only 24% of emails are being read at all and countless voicemails are deleted before being listened to.

Recruiters can embrace this opportunity and reach the top talent first by starting conversations and building relationships using the communication channels their candidates prefers. With a growing Millennial workforce, it’s key that recruiters embrace the mobile first behaviour that drives modern communication.

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3 Ways to Use CTI to Increase Recruiter Productivity

By | Candidate Experience, Customer Experience, Recruitment

Efficiency is key when recruiting new candidates, and computer telephony integration (CTI) systems are allowing users to manage their calls in a variety of new ways. With a plethora of features designed around productivity, recruiters can now seamlessly phone potential candidates, record their conversations and collate notes within a few minutes, all from their chosen CRM system.

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