A Computer Telephony Integration (CTI) allows this to be done automatically, storing all your valuable data back into your CRM system.
Take a look at 5 (of the many) benefits that CloudCall can offer your teams:
A business’s productivity relies on how well its team members can collaborate, both internally and externally.
What we’re basically saying is, fail to make use of communication tools and processes at your peril! It’s not only performance and efficiency that will plummet, but customer experience could too.
These smartphones are used to send emails, surf the net, and of course receive text messages (SMS). But why should you consider SMS as a recruitment tool? Read More
Our integration pulls data from your existing CRM system, making customers details more accessible within Microsoft Teams. CloudCall for Microsoft Teams has some pretty amazing features to help simplify your day! Read More