Sadie Conley, Author at CloudCall
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Sadie Conley

Infographic – Customers preferences for outbound contact

By | Communications, Customer Experience, Productivity, Sales
In our rapidly changing world, leveraging technology and its many uses can help create a more efficient workplace while keeping customers engaged. When planning to reach out to a contact or client it is important to know their preferences, creating a collaborative environment. As part of our Art of Conversation report we gathered the below statistics to help you better understand what customers want and need. The more you know your customer the better you can cater to their needs.
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Infographic – The Future is Mobile

By | Communications, Productivity, Recruitment, Sales, Technology
Every generation has a preferred form of contact, but as our world continues to change so does technology. Based on the below statistics the commonality between all ages is a mobile phone. Getting in touch with a customer or candidate has never been easier with calling and texting availability. It doesn’t matter if someone is at home, in the office, on the train, or at their child’s soccer game they typically have their mobile phone by their side. Especially during these times, it gives us the opportunity to stay efficient while mobile.
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5 Tips for Better Conversations with Customers

5 Tips for Better Conversations with Customers:

By | Candidate Experience, Communications, Customer Experience, Management, Productivity, Sales
Our research on the Art of Conversation has provided a wealth of information on how, when, and in which ways to converse with customers. This is especially useful given the current circumstances of the world and how to continue to have strong conversations remotely. Below are 5 tips for better conversations with customers discussing platforms, perspectives, and the people themselves.

Download the full report here
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Infographic – How to Engage with customers via mobile

By | Communications, Customer Experience, Productivity, Sales, Technology
When engaging with a customer via mobile, you want to take full advantage of your conversation to ensure all goes well. Based on our research, there are certain measures that should be taken into account when reaching out. No one wants their time to be wasted, so be sure to have a concrete plan with steps in place to properly engage with your customers…
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Upcoming Speakers at REC Expo London 2020

By | Marketing, Recruitment, Sales, Technology
Mark your calendars, 4th-5th February is the UK’s No 1 Event for Recruitment Leaders. ThRecruitment Agency Expo, which you can attend for free, is home to over 100 vendors and the chance to hear from 50 industry leading experts on this year top technology.  

With the start of 2020 there is opportunity for advancement and possibilities that take the technology sector to another level. Come by to see and hear how you can take your company to that next levelHave a few companies in mind? 

Here are 3 can’t-miss sessions at the Recruitment Agency Expo event in London: 

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Integrating Sales and Marketing: The Importance of Bringing the Two Together

By | Communications, Management, Marketing, Productivity, Sales, Technology

Ask yourself: Would your sales team perform without any marketing collateral?  

As consumers the way we intake information has changed. People now crave visual stimulants. Marketing collateral provides sales teams with the ammunition they need to support their sales pitch and visualize the benefits to the prospect. Whether it’s a short product video, PDF or printed brochure, everyone wants to see it.  

It’s a given that a sales team plays a pivotal role in the growth of a company by building trust and fulfilling customer needs. Marketing’s role is to explain to your audience who you are and why they should be interested in what you offer. In today’s world, can one exist without the other? 

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