Automating your communication processes and workflows is an excellent way to speed up manual day to day tasks.
(Acronym alert! Our Jargon Buster can help if you need some assistance with terminology.)
A Customer Relationship Management (CRM) system with a Computer Telephony Integration (CTI) has lots of benefits that can improve your team’s efficiency and even enhance things like customer satisfaction. Basically, savvy businesses use CTI.
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