Business challenge: delivering seamless interaction with customers

Business challenge: delivering seamless interaction with customers

Delivering seamless interaction with customers is vital for customer satisfaction levels. 52% of businesses report that a lack of integration in CRM systems is slowing down customer contact, when it is clear that they want seamless interactions. With 68% stating that they get really frustrated if they contact a business and they don’t have their account history to hand.

Find out more in our new research eBook here.

Get in touch with a member of the CloudCall team to discover how we can help your business have seamless interactions with your customers.

Nicole Dopson

About Nicole Dopson

Nicole Dopson is the Marketing Communications Executive based at the CloudCall UK headquarters. She is passionate about creating content that informs and inspires. Outside of the office Nicole enjoys walking her dog and curling up with a good book.