We understand that researching CRM telephony integrations can be a daunting task. There are many technical terms that you are sure to encounter, and you may find yourself thinking: what do they actually mean? To help you, we’ve compiled this jargon buster so that you can understand all of the technical language to simplify your buying process.
Starting from the top, here’s A – C. Keep an eye out for D-F! We’ll be releasing a full A-Z jargon buster shortly.