Category

Communications

Personalize Your Calling Strategy by Having Local Presence

By | Communications, Customer Experience, Productivity, Recruitment, Sales, Technology

Is your calling strategy personalized? 

Have you ever received a call from a local number, and realized it was a business outside of your area trying to reach you? By recognizing the local number they used, you were more likely to answer the phone. Many businesses take advantage of the familiarity the local presence feature provides to reach their customers faster.  

Establish familiarity and trust with the person you are calling by controlling the number that displays from outbound calls as a local number. With an area code customized to your customer/client location, your phone call has a better chance of being recognized and answered.   Read More

Ghosting in the Recruitment Industry

By | Communications, Recruitment

What is ghosting and what effect does it have on recruiting? 

Ghosting refers to going silent on someone – typically in a romantic relationship. As more technology enters professional relationships, this term no longer only applies to dating. Now more than ever, recruiters and candidates are guilty of ‘ghosting’ each other. In a tight job market, communication is the key to avoiding this frightening trend.

Unfortunately, ghosting is a growing trend. It can work both ways, by recruiters and job seekers. In recruiting, this can mean not showing up for phone calls, interviews or in-person meetings; leading to a downfall in productivity and successful placements. Read More

Benefits of Team Collaboration Software

By | Communications, Productivity, Technology

Finding the perfect collaboration tool for your team can be a lengthy process. Luckily, collaboration software works as an all-in-one service to improve overall productivity. If you’re currently using multiple communication tools, you are probably experiencing some level of confusion. That’s why you’ll see productive teams merging their communication tools into one cohesive software platform.  

Teams utilizing team collaboration software resolve issues quickly and do not waste time alternating between different tools. While saving time is important, it is also important to build relationships within teams.  Read More

4 Reasons to Text Your Sales Prospects

By | Communications, Sales, Technology

Text messaging, as a business communication channel, has surpassed email when head-to-head for open rates and conversion. So, does texting improve sales? 

Sales professionals can integrate the power of SMS directly into their current software and by doing so, companies can track the valuable data that comes from business SMS. With the added convenience lending to higher conversion rates it’s no surprise that professional communication through texting is increasing.  

When building a relationship with your prospect, make sure that you ask them if they would be OK with you texting them. They will probably say yes, considering 55% of text message users say they would prefer to receive a text over a phone callBut before you start texting, remember never to text a prospect that you have not spoken to on the phone with first. Texting before a call can decrease the likelihood of reaching that lead. Read More

New year, new tech – How to prepare your recruitment team for the busy year ahead.

By | Communications, Technology

New year means new tech. The start of the new year is the perfect time to invest in new tech and get a head start against your competitors – have a team that works faster and harder with new and improved technology. There are more recruiting tools than ever before to help make the process a bit easier. Looking ahead to 2019, the digital transformation of the recruiting industry could be heavily impacted by AI, blockchain and communication systems – among others.  Read More

millennials and texting, communications

Talk is Cheap. Communication’s Priceless.

By | Communications, Recruitment

Over the past few decades, communications technology has evolved rapidly, and we now depend on our mobile phones so much that we check them 55 times per day, averaging 20,000 times per year.

People are becoming accustomed to fast and easy responses to texts, emails and social media messaging. In fact, research by OpenMarket found that Millennials in particular are not very receptive to traditional communication methods and 75% prefer texting to calling. Meanwhile, only 24% of emails are being read at all and countless voicemails are deleted before being listened to.

Recruiters can embrace this opportunity and reach the top talent first by starting conversations and building relationships using the communication channels their candidates prefers. With a growing Millennial workforce, it’s key that recruiters embrace the mobile first behaviour that drives modern communication.

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woman on the phone mobile working crm telephony

Today’s Job Market Moves Fast. You Need to Move Faster.

By | Communications, Productivity, Recruitment

Increase your speed with simple, fast & integrated communication directly from your CRM.

All businesses are currently undergoing some type of digital transformation. For staffing firms to deliver a great experience for both their clients and candidates, it is important to adopt new technology that helps deliver data, information and insight. Adopting new technology is critical for businesses to stay out of the dark and ahead of their competition. Without the right tools, slow-to-adopt firms will inevitably fall behind.

Today’s job market, favoring job seekers, is moving faster than ever before. As a result, recruiters face new pressure to hire faster or miss out on top quality candidates. So, what is the best way to stay ahead of the quickly moving job market? Investing in new technology.

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