So, you want to know how to save time and money? Read More
Manual monitoring or asking your team to self-assess performance is inefficient, so here’s 4 CloudCall features that can help: Read More
Now let’s talk about your CRM… Are you using it to its full potential? Did you know that a CTI can bring out the best in your CRM? Read More
So what can you do? Read More
Getting an up to date, instant snapshot of your business’s performance is just one of the benefits of using dashboards. Easily identify and rectify downward trends, track efficiencies and set goals with information from your call data. Read More
CloudCall in call consent for GDPR – easy regulatory compliance with every phone call…
Automatically view consent status for inbound and outbound calls, and record verbal consent when needed. View status reports for individuals or your full database in just a few clicks. Read More
Kick start your 2021 business phone system wish list now
With the number of phone system providers growing, it can be daunting to find the perfect phone solution for your business’s needs. This guide will give you the tools you need to evaluate which system is right for your business. To make things simple we’ll stick to only covering VoIP or cloud-based phone systems in this quick wish list guide. Read More
Are you more likely to pick up a call if it’s from a local number? I know I am.
Wherever you are in the world, unique area codes are used for specific geographic regions. These area codes make it easy to identify if a caller is local or calling from another part of the country, or another country all together. Read More
Lockdowns have meant that lots of us are working from home. It can be tough for team leaders to keep track of team’s activities remotely. Our Supervisor Panel allows you to monitor your agent’s productivity without being too intrusive.
Here are just a couple of the ways CloudCall lets you interact with your team’s calls. Read More