Our remote working toolkit ensures you have access to everything you need, wherever you are working. One of many features of the remote working toolkit is Call Recording, which allows you to record, store and playback calls from your database. See Call Recording in more detail in our feature video.
As the current COVID-19 pandemic continues to spread around the globe, it has become an overnight reality for many that they have been requested to work remotely in order to contain the transmission of Coronavirus. However, very few of these businesses have rigorously ‘stress tested’ their departments to ensure that everything runs as smoothly out of the office as it does within. It is unsurprising that many organisations do not feel prepared for partial or complete remote working. Here are our 3 top tips to help remote work run smoothly…
Many companies have implemented remote work polices due to the outbreak of COVID-19. With more companies testing these polices for the first time, this infographic breaks down some of the key benefits of remote working.
CloudCall’s Remote Worker Toolkit includes all the necessary communication features business need to keep operating as normal whilst staff work from home. We’re offering free software & conferencing facilities and we’ll have you up and running in 48 Hours. Find out more here: https://www.cloudcall.com/remote-working-tool-kit
Instant messaging (IM) is a growing corporate communications medium with 43%5 of employees using IM tools for business. The platform began as a quick and convenient way to converse with friends and family and has become a principle means of communication for millions of us. As a real-time mode of communication, from one digital device to another, IM is a routine method for many of us to have a conversation. Read More
With deadlines, targets and ever-growing to-do lists, you may feel like there isn’t enough time in the day! And you wouldn’t be alone, in one survey, 80 percent of working adults wished that they had more time to spend with their friends and family. Read More
How many hours a month are spent leaving voicemails? Shockingly a team of 50 reps leave on average 1,277 hours of voicemails per month1, approximately 26 hours each. That’s a lot of time being potentially wasted. Increasing productivity by leaving effective voicemails may sound simple, but it’s not always as easy as it seems.
In today’s competitive recruitment environment, staff are contemplating the ways in which they can improve their productivity. Their telephone system, along with a CRM, is arguably one of the most important tools in their arsenal. Using a unified Computer Telephony Integration (CTI) within a CRM that works flawlessly in the backend is key to ensuring an efficient workflow. Click-to-dial is a function that allows calls to be made via VoIP with one simple action and by utilising click-to-dial it essentially ensures that staff are connected with the right candidate.
Deliver important messages and target key groups with broadcast messaging. Broadcast messaging provides a cost-effective method of sending bulk text messaging to multiple contacts. Use broadcast capabilities to boost response rates and increase connections with contacts.