We are happy to announce that the latest messaging release has been launched for the CloudCall for Salesforce integration. This release includes text and instant messaging features to enable users to work faster, generate more responses, and save internal conversations in Salesforce. Read More
Companies have an extraordinary amount of information about customers, but if customer information is not easily accessible, it will gather digital dust. Do not let this valuable information go to waste! Data can be a powerful driver of customer retention and business insight.
Through integrating communications with your Customer Relationship Management (CRM) software, you’ll have all the data you need in one place for both your customers and your team, enabling you to provide the best customer experience from a well-rounded perspective. Read More
This is the third article in a series outlining the benefits CloudCall brings to its customers through industry-leading integrated communications solutions. Read our first article in the series on voice quality to discover 5 ways CloudCall offers the highest voice quality available and find the second article on must-have updated hardware here. Read More
Here are three easy ways to use CloudCall to make more calls, increase pick up rates and train new hires. Utilize all three ‘hacks’ to increase overall team productivity and get the most out of CloudCall.
Is your team working remotely? Ensure that your teams are equipped with the tools they need to build better relationships and make more placements, faster – no matter where they are working.
We were honored to sponsor the Salesforce Trailblazer Community Group London Women in Tech Event, which took place last week to celebrate London Tech Week.
Remote teams are reporting higher productivity and lower stress levels. Do you offer your employees the option to work remotely? Remote work technology has evolved over the past decade to match the technology of a standard office. Teams that work remotely (and communicate with non-remote workers) can leverage this technology to communicate better and faster. Read More