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Recruitment

CloudCall and recruiters: connecting the dots

By | Product, Productivity, Recruitment
As a recruiter your number one priority to make quality placements, fast. This is often far easier said than done.

Every second you spend finding candidate information is precious time that you could have used more productively. Think of all the time you have wasted switching between software or customizing your communications. This time could have been spent having valuable conversations with candidates and clients. Read More

3 ways It Just Clicks

By | Communications, Customer Experience, Recruitment, Sales
We’re better, together.

2020 was a strange kind of year. With so many businesses working remotely, it was (and still is) so important to stay connected with your colleagues and your network.

We have helped more businesses than ever to navigate the struggles of rapidly changing markets, with our impressive array of telephony features and innovative CRM integrations.

Take a look at 3 ways it just clicked for our customers: Read More

Top tips for keeping your customers happy

By | Candidate Experience, Communications, Customer Experience

What will keep your customers happy? 

Happy customers means a happy business, right? It just clicks. 

This year more than ever, businesses need to ensure they are delivering great levels of customer service and understanding how customers prefer to be in contact, which is usually via a phone call. 

Our new eBook explores the topic of keeping your customers happy, the power of combining data and communications and how it just…clicks. You can download it for yourself here. Take a look at our infographic below to see some tips for how to keep your customers happy:  Read More

Allen Recruitment work efficiently from anywhere with CloudCall

By | Customer Experience, Productivity, Recruitment, Remote Working
We chatted with Brian Cunningham, MD of Allen Recruitment, about the benefits of CloudCall for his business. With staff spread across the globe, they wanted to run more efficiently and from anywhere. Our Computer Telephony Integration (CTI) into their CRM system, Bullhorn, allowed Allen Recruitment to not only achieve their goals but to grow in a challenging time.

We love Brian’s way of thinking – “If it’s not in Bullhorn, it didn’t happen”! This is a great working practise and using our platform can make it so much easier. By removing lots of manual processes, you can increase productivity and efficiency quickly.

Check out the full conversation below. You can also catch up on the Art of Conversation podcast with Brian here. Read More