What will keep your customers happy?
Happy customers means a happy business, right? It just clicks.
This year more than ever, businesses need to ensure they are delivering great levels of customer service and understanding how customers prefer to be in contact, which is usually via a phone call.
Our new eBook explores the topic of keeping your customers happy, the power of combining data and communications and how it just…clicks. You can download it for yourself here. Take a look at our infographic below to see some tips for how to keep your customers happy: Read More
Our platform integrates into CRM systems and allows you to increase productivity, reduce costs, streamline manual processes and gain valuable insight into your business with our great reporting features. Read More
Recruitment is a challenging industry at the best of times, but also one of the most rewarding.
The end of a normal year brings new challenges, when a lot of businesses and industries shut over the Christmas period. As this hasn’t been a normal year (to say the least), this could mean that there are less clients interested in filling roles or that your candidates are a little less responsive.
But don’t lose hope – although this year has been challenging enough, the issues you usually face over the holidays could actually be easier to overcome this year. Read More
What is ghosting? Ghosting usually refers to going silent on someone, by not replying to their messages. It typically happens on dating apps or by a crush when you triple text them.
As more technology enters the professional space, this term no longer only applies to dating. Now more than ever, recruiters and candidates are guilty of ghosting each other. In a tight job market, communication is the key to avoid this growing trend. Read More
So, what exactly is remote onboarding?
Passive candidates, unlike active candidates, are typically less responsive because they are not actively looking for a job or career change.
For recruiters, this means that top ‘passive’ talent is even harder to reach, which is especially challenging with unemployment at its lowest rate in years. Passive candidates are not always looking to make a change. But sometimes they are open to new (and better) opportunities that align with their skills and offer greater compensation or attractive benefits.
How can recruiters improve outreach to the most talented people?
These three key methods cut through the noise that passive candidates receive from recruiters: Read More