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Sales

Advantages of a remote Sales Team

By | Remote Working, Sales, Technology
So we know that ‘going’ to work isn’t about being in the office anymore. It’s about working from wherever you are, and it can be helped or hindered by the technology you use. A Sales Team is crucial to the success of many businesses. Developing their skills, productivity and confidence is essential for your businesses growth.

Gartner reported that 48% of employees will likely work remotely at least part of the working week after COVID vs 30% before the pandemic.1

A fully remote working Sales Team can provide even greater results than their office counterparts, and here’s why:  Read More

Snowball your sales with CloudCall

By | Customer Experience, Remote Working, Sales

We know the festive feeling; office parties (Zoom), nights at the pub (kitchen), seeing your friends (online quiz). Those long days in front of the televisionseeing how much cheese you can fit in your mouth at once, are here! 

Just because a lot of people will start to wind down, it doesn’t mean you have to. In fact, now is the best time to get a head start on the competition for next year. The best way for you to boost your sales for 2021, is to put in an action plan now. Then you can still relax and see how much cheese you canyou get the picture.  Read More

Boost your sales with Broadcast SMS

By | Sales, Technology

Have your sales team tried broadcast messaging yet? No? Well we’re here to tell you how it can boost your sales.

Broadcast messaging is basically a bulk SMS – just not in a ‘spammy’ way. It’s a great tool to connect with customers, especially when text messages are almost always opened within the first few minutes of receiving them! Read More

Boost reach and response rates with Broadcast SMS in Salesforce

By | Communications, Product, Sales, Technology

Ta-da! We’ve got a brand-new feature to add to our list for CloudCall for Salesforce users. Welcome to Broadcast Messaging.

With CloudCall Broadcast SMS for Salesforce, users will be able to contact multiple people at once, by sending each a tailored text message.

All messages sent and received will be captured and saved in the contact’s activity history within Salesforce. Read More

What is local presence?

By | Communications, Product, Recruitment, Sales
Essentially, local presence is a clever little feature that allows users to make calls using a local phone number. Using local presence can boost the number of calls picked up by customers, clients and candidates as familiar-looking numbers are more likely to be answered. 

Take a look at our short video on local presence below: Read More

3 reasons you need call recording

By | Communications, Product, Sales, Technology
When you hear the term ‘call recording’, what springs to mind? Is it James Bond listening to a villain’s call via a secret pen? Is it a dodgy journalist hacking a phone? No matter your preconceptions, the truth is call recording is a great feature for your business and we are here to tell you why.

Call recording allows you to record and store a library of your past calls, providing you easy access to any call you like, at any time. You can use your call library to train new employees, assess the productivity of your team and to boost sales and set personalised goals. Read More