Is your CRM weak, limp and lifeless? Do you need to give it that boost from dull to shiny and new? *swishes our metaphorical hair*…then you’ve come to the right place. Read More
With so many businesses working remotely over the last year, it’s more important than ever to stay connected with your colleagues and your network. Read More
Your phone system is undoubtedly one of the most useful tools in your recruitment team’s arsenal. But could the way it’s configured be holding you back? Read More
Automating your communication processes and workflows is an excellent way to speed up manual day to day tasks. Read More
Psst! We have something to tell you…
We recently launched CloudCall for Microsoft Teams and it now has a brand new SMS feature*. You can now send texts to your CRM contacts
This past year has seen increasing numbers of people working from home. Programmes like Microsoft Teams have become not just a handy work tool, but a way to stay connected to colleagues and contacts. Read More
It is (sometimes quite literally), the million-dollar question: ‘What do customers want when they call?’. Read More
Nobody likes having to repeat themselves again and again, each time they call a company. So, what can you do to avoid it? Allow us to offer a simple, but brilliant solution… Inbound Screen Pops!
Effortlessly transform the way you work and how you connect with your customers, enhance your businesses customer service and streamline processes with this handy feature. Inbound Screen Pops prepare team members for the incoming call, helping them to build a natural rapport with your customers.
Take a look at some of the benefits of Inbound Screen Pops in our infographic below. Read More
You head to your remote office, grab a coffee on the way and pop your headset on. You make call after call, leaving, you guessed it; voicemail after voicemail. You only stop for the third delivery driver that morning and go down to get another cup of coffee. Sound familiar? Read More
Meet Resource 1, the information technology consulting firm that provides staff augmentation services to businesses across North America. Despite their success, Resource 1 faced major challenges with their communication technology. An out-of-date phone system was causing extra work for recruiters and sales teams. They wanted to reduce steps in the recruitment and sales cycle to boost their efficiency. This led Resource 1 to CloudCall. Read More
