Technology | Page 3 of 19 | CloudCall
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Technology

Reach contacts easily with SMS on CloudCall for Microsoft Teams

By | Communications, News, Product, Technology

Psst! We have something to tell you… 

We recently launched CloudCall for Microsoft Teams and it now has a brand new SMS feature*. You can now send texts to your CRM contacts 

This past year has seen increasing numbers of people working from home. Programmes like Microsoft Teams have become not just a handy work tool, but a way to stay connected to colleagues and contacts.   Read More

Benefits of Inbound Screen Pops

By | Customer Experience, Productivity, Technology
Nobody likes having to repeat themselves again and again, each time they call a company. So, what can you do to avoid it? Allow us to offer a simple, but brilliant solution… Inbound Screen Pops!

Effortlessly transform the way you work and how you connect with your customers, enhance your businesses customer service and streamline processes with this handy feature. Inbound Screen Pops prepare team members for the incoming call, helping them to build a natural rapport with your customers.

Take a look at some of the benefits of Inbound Screen Pops in our infographic below. Read More

How Resource 1 boosted their efficiency with CloudCall

By | Product, Productivity, Recruitment, Sales, Technology
Meet Resource 1, the information technology consulting firm that provides staff augmentation services to businesses across North America. Despite their success, Resource 1 faced major challenges with their communication technology. An out-of-date phone system was causing extra work for recruiters and sales teams. They wanted to reduce steps in the recruitment and sales cycle to boost their efficiency. This led Resource 1 to CloudCall. Read More