Acceptable Use & Privacy Policies

Welcome to our website

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern CloudCall's relationship with you in relation to this website.

The term 'CloudCall' or 'us' or 'we' refers to the owner of the website who is CloudCall Ltd Registered office: C/O Hames Partnership, Back Lane, Market Bosworth, Nuneaton, Warwickshire, CV13 0JN, United Kingdom. Registered number: 05557457. The term 'you' or 'the Customer' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Privacy Policy for

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and the World Wide Web by CloudCall Ltd. Registered address: Back Lane, Market Bosworth, Warwickshire, CV13 0JN, United Kingdom. Registered number: 05557457. Registered in England and Wales. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at, alternatively you can telephone us on 0844 848 8494.

Information collected

We collect personal information from visitors to ('the Site') through the use of online forms and every time you email us your details. We collect additional information automatically about your visit to our website.

Use of personal information

We process personal information collected via the Site for the purposes of:


We will disclose personal information to business partners, successors in title to our business and suppliers we engage to process data on our behalf.

Other websites

The Site may contain links to other websites which are outside of our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Access rights

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us, enclosing a cheque for £10 (the maximum statutory fee), at: Ground Floor 1 Colton Square Leicester, LE1 1QH United Kingdom.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on Cookie Central. We use 'cookies' to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the site and have access to information about their account.

The different types of cookie we store can be categorised as follows:

Strictly necessary

These cookies are necessary in order to enable users to move around the site. Cookies of this type include:

Note: 'Expires at the end of the session' means that the cookie will be deleted after the browser window has been closed.


Functionality cookies record information about choices you have made on the CloudCall website, for example selecting 'Remember me' in the login form. Cookies of this type include:

remember_username - This cookie is set when a user checks the box to remember their username in the Portal login form. The value of this cookie is the user's Portal username, which is used to fill the form automatically for easier login next time. This cookie will expire on its own one week after it is set and is only set when requested.

Performance & Third Party

Performance cookies are used internally to see how our users use the website so that we may improve how content is presented to them in future. In order to do this, we use third party services. By default, users are opted out of these cookies until agreeing to them via the information bar at the top of the page. Cookies of this type include:

Deleting cookies

All or selected cookies can be deleted from your browser at any time by clicking on the 'Options' or 'Settings' menu.