The information herein is public domain general information concerning UK and USA call recording laws.
To help our customers understand the legal implications of Call Recording within their juristriction we have provided the following information which is provided to assist businesses in configuring their CloudCall service appropriately to remain in compliance with the relevant laws.
Call Recording provides businesses with great tools to improve productivity, customer service and training. Our CloudCall services (Click, Enterprise and Contact Centre) includes the ability to record calls which can be switched on an off per user account in a variety of configurations.
We cannot be held responsible for incorrectly configured services which contreve local laws. We strongly recommend you also seek independent legal advice.
To assist our customers we also provide the tools to allow our customers to configure their user accounts to be compliant with various jurisdictions including Country and State laws that exist. It is the customers responsibility to ensure their service is configured and is operating correctly in line with the relevant laws.