LOCAL PRESENCE
Increase
pick up rates
Contacts not answering their phones is stopping your team from reaching their goals. It’s inefficient and takes time away from those contacts that do pick up. A familiar area code that is local to the contact has been shown to significantly improve the probability of them picking up.
What is Local Presence?
Local presence is a feature in telecommunications that allows businesses or individuals to display a phone number that appears to be local to the area they are calling. The purpose of this feature is to increase the likelihood of call recipients picking up the call by making it appear more familiar and relevant to them.
Bring your team closer to your customers, wherever they are
Sometimes it feels like nobody wants to speak to your team which can have a big impact on performance and morale. We design tools that at the very least, give your team more opportunities to make someone’s day.
People are four times more likely to answer a local call
Your contacts are more likely to pick up the phone if they think you’re calling from down the road. Using a local number will help you to build more meaningful connections and will make contacts feel more comfortable when they recognise a local area code.
Maximize opportunities
In an economic downturn, your team needs to hit more home runs with fewer opportunities which is tough. By increasing pick up rates using Local Presence you can maximize the opportunities to make the connections needed.
The right impression
Your team doesn’t always have time to create the right impression on a call. By using Local Presence, you are setting them up to be more successful due to the contact being reassured by seeing a local area number.
On the go
Teams that are away from the office can often default to using their personal devices which means that each communication is not always captured reducing visibility and increasing admin. With our mobile app you have CloudCall in your pocket including Local Presence.
How does Local Presence help my worklife?
Meet Margot*
HITTING TARGETS
“Local Presence is something that l’d never really thought of before but the way it helps me to make more connections, means that I feel like there is a larger number of prospects from which I can hit my targets”
Meet Jerry*
LOCATION, LOCATION, LOCATION
“Being able to extend our reach, and still feel like we are local is great. This is especially true when considering that our own team is not located in a single place and can work from anywhere”
Margot and Jerry aren’t real but there’s 1000s of similar people out there just like them. And maybe you’re one of them. Maybe your team isn’t performing how you’d like them to perform. Maybe business goals aren’t being achieved. Or maybe you’re an agent wondering how you could make your work-life easier – more successful. If you are any of these – give us a call today and see how an integrated telephone could help.
CloudCall Local Presence
We’re so confident that you’ll love CloudCall o1, we’ll buy out your existing contract.
CloudCall o1. The one and only unified communication platform built for businesses that use CRMs.
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