To further understand our ever evolving industry, CloudCall conducted an extensive survey in early 2020 (prior to the Covid pandemic) to better understand when, how and why clients and candidates prefer specific communication channels. The research report: Perfecting the Art of Conversation gathered some very intriguing statistics and provides insight into how to utilise our findings. Take a look at the infographic below for some interesting stats.
About Nicole Dopson
Nicole Dopson is the Marketing Communications Executive based at the CloudCall UK headquarters. She is passionate about creating content that informs and inspires. Outside of the office Nicole enjoys walking her dog and curling up with a good book.