Here at CloudCall we understand that deciding on a CTI (Computer Telephony Integration) provider can be confusing. Take a look at part 1 of our CTI checklist below to make sure you’re asking the right questions. These checklists can help you evaluate if your business is ready for CTI, as well as which features to prioritise when comparing CTI vendors. This will allow you to create your own criteria, based on your business’s needs.
Get in touch with a member of our team for further help and advice around CTI.