Here at CloudCall we understand that deciding on a CTI (Computer Telephony Integration) provider can be confusing. Take a look at part 1 of our CTI checklist below to make sure you’re asking the right questions. These checklists can help you evaluate if your business is ready for CTI, as well as which features to prioritise when comparing CTI vendors. This will allow you to create your own criteria, based on your business’s needs.
About Nicole Dopson
Nicole Dopson is the Marketing Communications Executive based at the CloudCall UK headquarters. She is passionate about creating content that informs and inspires. Outside of the office Nicole enjoys walking her dog and curling up with a good book.