CloudCall’s solution allowed for better data capture and thus interaction with Oakleaf’s data. Inbound Screen Pops bring up a candidate’s CRM record as soon as they call, allowing recruiters to stay prepared and save time, thanks to the accessibility of the CTI.
Being able to use features such as Click to Dial, Voicemail Drop and Call Recordings, Oakleaf were able to bypass long-winded processes which they would have manually done without the integration, allowing them more time to focus on their job, rather than putting in a phone number or having to take notes.
Work from anywhere
The biggest benefit for Oakleaf, was the ability to work remotely. Instead of the previous processes they had in place, thanks to CloudCall’s easy-to-use integration, their employees worldwide were able to work on the same system, accessing the same information, all with a headset and a computer.