Built with You in Mind
We know that as recruiters, you can spend a lot of time speaking to your candidates and clients and that it's important that these conversations are captured and stored in your Bullhorn CRM system. By integrating your phone communications directly into Bullhorn Recruitment CRM, you'll be able to optimize your communications with your candidates and clients while maximizing the power of Bullhorn CRM.
Connect Your Phone with Bullhorn and Capture Your Phone Conversations for Quick, Easy Reference.
Be more efficient by making calls with a single click from Bullhorn.
Expand your reach by expediting outbound calling activities with the power dialer.
Leave a carefully composed, pre-recorded voicemail with a click of a button.
Dynamically display a number that is local to the area that you are calling to increase pick-up rates.
Receive inbound screen pops, which link to the caller's record to quickly identify callers.
The IVR interacts with the caller, identifies information and routes the call to the appropriate person.
Automatic Call Distribution (ACD)
The ACD examines reporting about your team's call activities and routes the incoming call to the best available person.
Allows callers in inbound call queues to choose between requesting a call back or leaving a voicemail
Access real-time reports on all inbound and outbound calls, helping you to monitor your team's activities and set KPIs.
Create and analyze your own activity dashboards, providing advanced call analytics in real-time.
Monitor and interact with live calls - ideal for training, monitoring and encouraging best practice approaches.
Call Controls from Bullhorn CRM
Built-in call controls to hold, mute, transfer and conference the calls, directly in Bullhorn.
Manage your organisation's call profiles, configure call settings, user and service accounts and access real-time activity reports and call records.
Add up to 10 people to the CloudCall conference call facility. The calls can be recorded and stored in the CloudCall Portal.
Record, store, and playback calls directly to your Bullhorn CRM contact records.
A simple way to work flexibly, as you can use any device to make and receive calls, making sure that there are no limits to your calling activities.
Capture all essential call information including call categories, notes and call recordings, which are saved in your Bullhorn contact record.
With the CloudCall Go! mobile app, make calls from your mobile device which is logged, recorded and synced to your contact's record in Bullhorn.
You’ll Be in Good Company
One of the reasons why we chose CloudCall is because of the strength of its integration with Bullhorn. With CloudCall, we are able to capture contact information straight away, giving us a written legacy of all of our interactions in Bullhorn. This has been important for training new starters and has been key for our growth. Bullhorn is one of the best CRM systems out there and we have to ensure that we are using it to the fullest. CloudCall comes hand-in-hand with this; we wouldn’t have been able to keep and utilize Bullhorn fully, without CloudCall.Joanna JewittDirector at Gemini People
CloudCall continues to be an easy-to-use feature of our infrastructure. Our consultants spend the majority of their day on calls and CloudCall makes the process incredibly swift and straightforward. CloudCall gives managers and consultants easy access to recorded calls, which is a vital training tool that continues to provide a huge benefit to our staff.Claudine EastwoodHead of Operations at Harrington Starr
We're constantly evaluating the tools that are out there on the market and making sure that our teams have access to the best of the best and that's what led us to CloudCall. The integration with Bullhorn is so easy to use - even the simple things like being able to click-to-dial from a number in Bullhorn or anywhere for that matter. When somebody is making a dial, they can enter notes right into the CloudCall tool, which seamlessly gets added to the files in Bullhorn so that we can always have access to who we have called, for which job and see what the results of that call were, without ever having to leave the tool.Joe KellyCOO, Talon Professional Services