CTI for Five CRM - CloudCall

Integrated Communications for FIVE CRM.

CloudCall provides simple, fast and integrated communications with
your customers and prospects within FIVE CRM

Integrate your phone with FIVE CRM

Integrate your phone with FIVE CRM, helping your business to grow and get more done faster. With advanced telephony features from FIVE CRM, you can optimise processes, drive productivity and ensure that all valuable conversations are logged in your CRM.

Feature list.

The quickest and simplest way to communicate with your contacts, directly from your FIVE CRM.

CloudCall Features

In Depth Look: Features

Click to Dial
Improve efficiency by making calls with a single click from FIVE. This saves you time to have more conversations and removes the risk of miscalled numbers.

Call Notes
Reduce the time spent on admin tasks by adding and logging notes to the contact’s record within FIVE.

Monitor, Whisper, Barge
Monitor, Whisper, Barge is the ideal functionality in training scenarios and monitoring new staff to ensure that live calls are handled in the best way without being wasted or compromised.

Reporting suite
Access a full view of your team’s engagement and communication with candidates and clients through an advanced reporting suite and real-time dashboards.

Local Presence
Increase success, efficiency and effectiveness when making calls by using a local area code with CloudCall Local Presence.

Progressive Dialling
Achieve the quickest, most effective dialling strategy to maximize the time agents are on calls with progressive dialling.

Call Recording
Easy access to call recordings means everyone can save time by not having to go to a separate portal to search for what they want. Having the Pause button immediately visible to agents simplifies the workday.

Inbound Screen Pops
Receive inbound call notifications, which link to the caller’s record in FIVE. With the caller’s details and activity history available immediately, you can enhance your conversations and build better relationships.

Download the CloudCall for FIVE CRM One Pager.

Simply the best combination when it comes to having unified communications and a CRM.

Download

Customer Stories.

We’re proud to have helped over 42,000 users to boost their performance, build better relationships and optimise their communications.

View more

Book a Demo.

Our team would love to show you how you can make more placements, faster with CloudCall for FIVE CRMSee how the CloudCall platform works and fully understand the value of all the features and how they will benefit your business.  

Fill in the form and our team will be in touch with you shortly.