Integrated Communications for FIVE CRM.
CloudCall provides simple, fast and integrated communications with
your customers and prospects within FIVE CRM
Integrate your phone with FIVE CRM, helping your business to grow and get more done faster. With advanced telephony features from FIVE CRM, you can optimise processes, drive productivity and ensure that all valuable conversations are logged in your CRM.
Click to Dial
Improve efficiency by making calls with a single click from FIVE. This saves you time to have more conversations and removes the risk of miscalled numbers.
Reduce the time spent on admin tasks by adding and logging notes to the contact’s record within FIVE.
Monitor, Whisper, Barge
Monitor, Whisper, Barge is the ideal functionality in training scenarios and monitoring new staff to ensure that live calls are handled in the best way without being wasted or compromised.
Access a full view of your team’s engagement and communication with candidates and clients through an advanced reporting suite and real-time dashboards.
Increase success, efficiency and effectiveness when making calls by using a local area code with CloudCall Local Presence.
Achieve the quickest, most effective dialling strategy to maximize the time agents are on calls with progressive dialling.
Easy access to call recordings means everyone can save time by not having to go to a separate portal to search for what they want. Having the Pause button immediately visible to agents simplifies the workday.
Inbound Screen Pops
Receive inbound call notifications, which link to the caller’s record in FIVE. With the caller’s details and activity history available immediately, you can enhance your conversations and build better relationships.
Our team would love to show you how you can make more placements, faster with CloudCall for FIVE CRM. See how the CloudCall platform works and fully understand the value of all the features and how they will benefit your business.