Vincere CRM Integration with CloudCall
We’re proud to partner with Vincere, the CRM/ATS platform built specifically for
recruitment & staffing agencies in offering integrated communication technology.
Connect with your candidates, clients, and colleagues through phone calls, texts and instant messages while effortlessly capturing everything inside Vincere.
Our Vincere Computer Telephony Integration (CTI) allows users to make calls directly from Vincere and also offers a wide range of features for inbound and outbound calls to simplify your business processes.
There are voicemail options available that allow you to pre-record voicemail messages and leave them with a click of a button. Voicemail features not only maximise productivity but also ensure that you always sound professional and that your voicemail messages contain all the relevant details.
Inbound Screen Pops
Upon receiving an inbound call, users get an on-screen notification with a link to the caller’s record within Vincere. This provides users with all the information they need and allows them to personalize caller communications.
Click to Dial
Click on any contact’s phone number on Vincere or anywhere else on your web browser. This feature saves time and removes the risk of miscalled numbers.
SMS & Bulk Messaging
For many recruiters, it can be beneficial to send text messages to notify candidates or arrange an suitable time for a phone call. For some businesses, it can be beneficial to send text messages to update customers or send out bulk messages to your contact bases. Our solution allows you to push this data back into the contact’s activity history in Vincere.
Automate your outbound calling processes using the Dialler feature. Simply create a list in Dialler software helps to automate the process of outbound calling by dialling numbers from a prepared list or tear sheet. There are three main types of diallers to consider Preview, Progressive and Predictive diallers.
Increasing pick-up and answer rates is a key priority for many businesses and is one of the main factors to consider when selecting a CTI solution. The ability to appear local to the contact that you are calling can help to increase the number of calls that are answered.
Use call recording to help resolve customer issues, monitor performance, and teach a best practice approach in training sessions. Also, a great tool for GDPR compliance by providing a clear audit trail of consent.
Our integration is designed on intuitive features that are built around usability and increasing productivity, helping you get the most out of the Vincere platform.
While investing in new software can seem counterintuitive to reducing your business’s costs, smarter spending can help your business grow in the long-term.
Improve the conversations that you have with your candidates and clients by ensuring that all interactions are stored in your contact’s Vincere record.
Streamline your recruitment team’s workflows by improving the efficiency of processes.