Our recent research, ‘Keep your customers happy: the power of combining data & communication’ shows that your customers want to move seamlessly between communication channels and have a choice in how they respond to outbound contact.
About Joe Phipps
Joe is our Digital Content Specialist, based at our Leicester Office in the UK. He heads up and creates our video based content and the odd blog or two. In his spare time Joe enjoys cycling, collecting records, and his cat Dot.