Quick video: What do customers want? | CloudCall

When is the right time to send a text, and when do we want to talk? What can be automated, and what demands the human touch? How are businesses managing these multi-channel communications? And how much do businesses need to adapt their communication strategies for different demographics? We’ve got some pretty interesting stats to show you from our new report that will help you understand what your customers want. Take a look at our quick video.

Nicola Kirby

About Nicola Kirby

Nicola Kirby is CloudCall’s copywriter based in the UK Headquarters. Having worked in marketing for 13 years she’s a dab hand at getting involved in all things content. Outside of work, she runs around after a small human being for fun.