CTI (Computer Telephony Integration) allows computers to interact with a phone system, moving control of the telephony platform to a computerized environment. There are a whole host of benefits for successful CTI adoption for businesses and users alike. CTI often takes advantage of cloud technology as opposed to a more traditional hardware approach such as an on-premise PBX. One of the biggest advantages is that it brings together CRM and communications data.
Here are 3 benefits CTI can bring to your business, ASAP: Read More
Nearly 2,000 staffing professionals gathered for the most comprehensive and immersive learning experience across the industry at Staffing World 2019 in Las Vegas. Read on for a recap of the most memorable moments on social from the American Staffing Association’s annual conference and expo:
As a leader, you understand the importance of great communication skills for your team. In the workplace, constantly improving these skills across the entire team is crucial because good communication increases operational efficiency and boosts morale.
Deliver important messages and target key groups with broadcast messaging. Broadcast messaging provides a cost-effective method of sending bulk text messaging to multiple contacts. Use broadcast capabilities to boost response rates and increase connections with contacts.