Blog | CloudCall

Increase sales now with CloudCall SMS

By | Communications, Customer Experience, Product, Productivity, Sales
Obviously you want to increase your sales, but how? There are many tools in the modern salesperson’s arsenal. At the centre of it all is finding ways to communicate effectively with your potential customers. The phone call will always be a winner – but there are other methods that get just as amazing results. SMS is one of them.

Our SMS feature allows you to send a text straight from a CRM system contact record. The best bit? All communications are synced back into the record, so you’ll know exactly what the conversation history is and when it happened.

Take a look at how you can increase your sales now with SMS: Read More

Understanding customer needs and frustrations

By | Communications, Customer Experience
Have you seen our new eBook? It’s really rather good, so check it out here if you haven’t already! We discuss the secrets of keeping your customers happy with some really useful stats from our very own research. We take a look at some tactics for getting the most out of your conversations with your customers and what matters most to them. Afterall, isn’t customer satisfaction your main priority?

So what frustrates your customers? What do they need from you? Read More