With more of us working remotely that ever before it is vital to make sure you are protected. Take a look at our top tips for keeping safe where you are.
Customer experience is one of the cornerstones around which a successful business is built. It’s importance stems from the fact that without impressing new and existing customers, they will likely take their business elsewhere. What’s more, when customer experience is great, your customers will encourage others to use your business through word of mouth and positive reviews. All of this will ultimately affect your business’s bottom line. Read More
Our latest research piece found that just 38% of businesses hold all of their data in a single CRM, but only 30% of businesses chose to manage their data across multiple systems. Take a look at the top reasons for holding all your data in one place in our infographic.
Dualta has 10 years of experience in the recruitment industry and founded Dualta Doherty & Partners five years ago. They are a Rec2Rec recruitment agency with a focus on international work. In 2018 Dualta set up The Recruiter Startup Podcast to explore building & scaling a recruitment company with the best & brightest in the industry as guests sharing their knowledge. As well as this, he recently set up a remote recruitment business called Scale International. Read More
A Customer Relationship Management (CRM) system is a great way of keeping track of customer account details, account history and for managing interactions with existing and potential customers. Tracking these interactions can help you understand your customers through their buying habits, queries, requests and even their complaints.
The importance of customer experience is crucial to the growth and development of your brand. A great customer experience can build loyalty, that through word of mouth and positive reviews will lead to more customers, meaning more profit for your business.
Sales teams are at the heart of a business and having well designed sales processes, the right tech and clear goals can provide a first-rate working culture, ensuring businesses grow. Watch our video below for tips on how to create a killer sales team.
Whatever the size of your business, a CRM system can be a huge advantage. In fact, according to Salesforce, CRM applications can help increase sales by up to 29%, sales productivity by up to 34% and sales forecast accuracy by 42%.
To get an idea of just how valuable a CRM system is for your business, you need to understand the reasons it can lead to improve sales. Read More
Many teams are now working from home and this is set to continue for a while. Take a look at some common issues in the recruitment industry and how CloudCall can help overcome them.