Take a closer look at your company’s digital ecosystem to discover how technology can help meet your business goals. Once you’ve figured out your challenges, you can leverage technology to track company information, empower remote workers, sync conversations on mobile, and upskill recruiters.
Flexible working is an increasing trend and there’s a lot of research that backs up the reasons why it’s a good thing for businesses and employees alike. But of course, this comes with some caveats and advice. Let’s explore the top 5 tips for improving remote worker productivity: Read More
When you look around the office, there is a common activity taking place that we probably take for granted: CONVERSATION! Conversations, even quick chats, are critical for day-to-day communication. But how much of a chat do you remember? How many of the key components of the conversation are you able to recall and use in a meaningful way? Read More
Visit Staffing World from October 15-17th 2019 in Las Vegas for industry-leading speakers, incredible networking opportunities, and powerful learning sessions. At Staffing World, the American Staffing Association annual conference, attendees will find staffing industry experts and be able to take away new knowledge and powerful insights. Read More
We are happy to announce that the latest messaging release has been launched for the CloudCall for Salesforce integration. This release includes text and instant messaging features to enable users to work faster, generate more responses, and save internal conversations in Salesforce. Read More
With advanced features for Dynamics 365, you can optimize processes, drive productivity and ensure that all valuable interactions are captured and stored in your CRM. On top of integrating voice, text and instant messaging, we’re excited to launch our latest product updates for the Microsoft Dynamics 365 CloudCall integration. Read More
Companies have an extraordinary amount of information about customers, but if customer information is not easily accessible, it will gather digital dust. Do not let this valuable information go to waste! Data can be a powerful driver of customer retention and business insight.
Through integrating communications with your Customer Relationship Management (CRM) software, you’ll have all the data you need in one place for both your customers and your team, enabling you to provide the best customer experience from a well-rounded perspective. Read More
This is the third article in a series outlining the benefits CloudCall brings to its customers through industry-leading integrated communications solutions. Read our first article in the series on voice quality to discover 5 ways CloudCall offers the highest voice quality available and find the second article on must-have updated hardware here. Read More