Personalize Your Calling Strategy by Having Local Presence

By | Communications, Customer Experience, Productivity, Recruitment, Sales, Technology

Is your calling strategy personalized? 

Have you ever received a call from a local number, and realized it was a business outside of your area trying to reach you? By recognizing the local number they used, you were more likely to answer the phone. Many businesses take advantage of the familiarity the local presence feature provides to reach their customers faster.  

Establish familiarity and trust with the person you are calling by controlling the number that displays from outbound calls as a local number. With an area code customized to your customer/client location, your phone call has a better chance of being recognized and answered.   Read More

Ghosting in the Recruitment Industry

By | Communications, Recruitment

What is ghosting and what effect does it have on recruiting? 

Ghosting refers to going silent on someone – typically in a romantic relationship. As more technology enters professional relationships, this term no longer only applies to dating. Now more than ever, recruiters and candidates are guilty of ‘ghosting’ each other. In a tight job market, communication is the key to avoiding this frightening trend.

Unfortunately, ghosting is a growing trend. It can work both ways, by recruiters and job seekers. In recruiting, this can mean not showing up for phone calls, interviews or in-person meetings; leading to a downfall in productivity and successful placements. Read More

Recruitment Strategies: Broaden Outreach to Passive Candidates

By | Candidate Experience, Recruitment, Training

Passive candidates, unlike active candidates, are typically less responsive because they are not actively looking for a job or career change.   

For recruiters, this means that top ‘passive’ talent is even harder to reach, which is especially challenging with unemployment at its lowest rate in years. Passive candidates are not always looking to make a change. But sometimes they are open to new (and better) opportunities that align with their skills and offer greater compensation or attractive benefits.

How can recruiters improve outreach to the most talented people?  

These three key methods cut through the noise that passive candidates receive from recruiters:   Read More

Don’t Miss These Speakers at the Recruitment Agency Expo, London 2019

By | Recruitment

It’s that time of year again when leading recruitment experts come together for the first Recruitment Agency Expo of the year. Held in London’s Olympia, this event kicks off the new year with a packed programme of advice, thought-leadership and predictions for the industry in 2019. Not to mention that the exhibition hall itself is a fantastic opportunity to network and learn more about the tools and tech your business can use to get ahead of the competition.

We’re exhibiting on both days at Stand A27, so make sure to talk to our team about how you can reach the top talent first and build long-lasting relationships with candidates by integrating your communications software. If you would like to book an appointment to see us at the show or would prefer to discuss your options ahead of the event, please book your consultation call here.

This free event is taking place on the 5th – 6th February, so make sure you sign up for this free event!

Below, we have suggested some sessions to attend that provide smart industry insight and useful information for recruiters in 2019.

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Benefits of Team Collaboration Software

By | Communications, Productivity, Technology

Finding the perfect collaboration tool for your team can be a lengthy process. Luckily, collaboration software works as an all-in-one service to improve overall productivity. If you’re currently using multiple communication tools, you are probably experiencing some level of confusion. That’s why you’ll see productive teams merging their communication tools into one cohesive software platform.  

Teams utilizing team collaboration software resolve issues quickly and do not waste time alternating between different tools. While saving time is important, it is also important to build relationships within teams.  Read More

4 Reasons to Text Your Sales Prospects

By | Communications, Sales, Technology

Text messaging, as a business communication channel, has surpassed email when head-to-head for open rates and conversion. So, does texting improve sales? 

Sales professionals can integrate the power of SMS directly into their current software and by doing so, companies can track the valuable data that comes from business SMS. With the added convenience lending to higher conversion rates it’s no surprise that professional communication through texting is increasing.  

When building a relationship with your prospect, make sure that you ask them if they would be OK with you texting them. They will probably say yes, considering 55% of text message users say they would prefer to receive a text over a phone callBut before you start texting, remember never to text a prospect that you have not spoken to on the phone with first. Texting before a call can decrease the likelihood of reaching that lead. Read More