We’ve all been there. You spend some time chatting to a contact, you get into a deep conversation and put the phone down. Another successful call! And then… Read More
Learning from your conversations is key to gaining insight on your customers and clients.
But did you know that 7 out of 10 businesses aren’t capturing their conversations… Read More
Employing effective business development strategies is the key to success in the recruitment industry. Read More
Last week we hosted the first instalment of our new on-demand webinar series: The Purple Panel. Read More
The recruitment industry is a complex machine, with lots of moving pieces. These can generate stacks of tedious manual admin tasks, that can easily pile up if you don’t keep on top of it. There are tools out there that can help, and a CRM telephony integration should be at the top of your list.
So what do we recommend? Start with the basics. Read More
Meet Resource 1, the information technology consulting firm that provides staff augmentation services to businesses across North America. Despite their success, Resource 1 faced major challenges with their communication technology. An out-of-date phone system was causing extra work for recruiters and sales teams. They wanted to reduce steps in the recruitment and sales cycle to boost their efficiency. This led Resource 1 to CloudCall. Read More
SLG Financial Solutions were struggling to find a telephony integration that would be an asset rather than a liability. After searching high and low, SLG selected CloudCall as the perfect solution to suit their needs, allowing agents to focus on improving the client experience.
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Start-ups don’t want to remain small businesses for long. A CRM system helps your business grow by organising data, tracking leads, managing customer records and analysing sales pipelines.
Integrating your business phone solution into a CRM system adds another dimension (not the space kind) to your communications stack. Companies that use Computer Telephony Integrations (CTI) can effectively reduce costs, increase productivity and improve the customer experience. Equally important are the CTI benefits that are less obvious: collaboration across departments, support with performance management and having more time and resources to focus on growing your business. Read More
Whatever the size of your business, a CRM system can be a huge advantage. In fact, according to Salesforce, CRM applications can help increase sales by up to 29%, sales productivity by up to 34% and sales forecast accuracy by 42%.
To get an idea of just how valuable a CRM system is for your business, you need to understand the reasons it can lead to improve sales. Read More
Start-ups don’t want to remain that way for long. A CRM system helps your business grow by organising data, tracking leads, managing customer data and analysing the sales pipeline. Find out the 3 top reasons start-ups need a CRM system in our infographic. Read More
