Many are currently debating the ‘new normal’ and what it might look like. Our lives have been transformed by the COVID crisis and working from home has become standard practice for the majority of us. In a society crying out for stability it is up to us to shape the future of our businesses and working practises. Take a look at our top tips from remote working post Covid-19 below and discover more about managing a team remotely here. Read More
Brand survival has been a topic on many businesses minds as they have navigated their way through the Covid-19 crisis. Growing and strengthening your brand during a global pandemic may seem daunting when many businesses have entered a kind of reactive survival mode. As businesses are coming out the other side of the Covid-19 crisis, they are having to adapt. However, key to the continuation of your business is your brand and how you portray it. Take a look at our infographic featuring 5 key points to consider when discussing brand management.
In a society becoming increasingly desperate for stability many are now discussing the ‘new normal’ and what it might look like. Our lives, both professionally and personally, have been transformed by the COVID crisis and working from home has been standard practice for many. It is now up to us to adapt.
So, what will future working procedures look like? Read More
Everyone has a preferred method of communication, and as the world continues to change so does our technology. Based on the research we commissioned we found that the shared preference between all age groups is the mobile phone. Contacting a customer or candidate is more simple than ever, with calling and texting available to the majority of the population. The mobile phone has become a necessity, one that is kept by our side at all times, allowing us the opportunity to stay efficient and contactable wherever we may be.
I had the pleasure of hosting a roundtable, ‘Boosting Engagement with the Art of Conversation’, at EngageX 2020. Staffing Industry leaders joined me for a discussion centered on their experience utilizing different channels of communication. With new ways to communicate, our changing industry needs to consider our methods of training, management, and outreach.
We are all on a constant journey to perfect the art of conversation with our customers and candidates. To further understand our changing industry, CloudCall conducted a survey in early 2020, prior to the global pandemic, to gage when, how and why professionals and managers prefer specific communication tactics. The research report: Perfecting the Art of Conversation shaped our conversation at Bullhorn EngageX.
Sean and Karen Conley discuss the story of Amazing Yoga, how they had to rapidly pivot their business model and how they use what they teach to personally cope with the current pandemic.
We spoke with Darren recently to discuss how, by striking a chord with marketing professionals everywhere, he is managing to keep Paiger growing despite the global pandemic by helping to bridge sales and marketing teams in a very exciting way.
Darren gives us a deep insight into his mindset and mental health right before he launched Paiger and how he had a game plan to make it a success. He also takes us through how he sees, not just the business, but his personal growth shaping up over the next few years and why now is a really exciting time for all entrepreneurs to back themselves.
With deadlines, targets and ever-growing to-do lists, you may feel like there isn’t enough time in the day! And you wouldn’t be alone, in one survey, 80 percent of working adults wished that they had more time to spend with their friends and family. Read More
Text messaging, as a business communication channel, has surpassed email when head-to-head for open rates and conversion. So, does texting improve sales?
Sales professionals can integrate the power of SMS directly into their current software and by doing so, companies can track the valuable data that comes from business SMS. With the added convenience lending to higher conversion rates it’s no surprise that professional communication through texting is increasing.
When building a relationship with your prospect, make sure that you ask them if they would be OK with you texting them. They will probably say yes, considering 55% of text message users say they would prefer to receive a text over a phone call. But before you start texting, remember never to text a prospect that you have not spoken to on the phone with first. Texting before a call can decrease the likelihood of reaching that lead. Read More
We’ve always known that creating quality content is key for any business. At CloudCall, we like to share our knowledge and ideas about what strategies have worked effectively for us, what issues we have come across and how we have resolved them. The fact that our business caters to different industries has also ensured that our knowledge is ever-growing, providing us with the right resources and ideas that we use to help our customers and prospects drive their businesses forward.
