

With countless communication channels to choose from, engaging with your customers via the right method is of the upmost importance. Especially during times of crisis like the current COVID pandemic, customers what to know that you can respond well to pressure and maintain solid communications. Read More

In our next instalment of the Art of Conversation Podcast we are joined by Brian Cunningham, Managing Director of Allen Recruitment Consulting. Specialising in a variety of sectors, Allen Recruitment have a wide range of clients and candidates across the globe. In fact, this variety has allowed Allen Recruitment to achieve their two most successful months in June and July of this year, despite the pandemic. Read More

Here at CloudCall, we understand that researching CRM Computer Telephony Integrations (CTI) can be a daunting task. There are many technical terms that you are sure to encounter, and you may find yourself thinking: what do they actually mean? Read More

StaffingTec, a leading recruitment industry event, has been a highlight for CloudCall for the past several years. Last week CloudCall was a silver sponsor of the first virtual StaffingTec365. In addition to meeting with industry leaders across the nation, the digital format allowed attendees to participate in discussions and presentations rooted in the innovations of staffing technology and methodology.

Engage Hub has provided innovative customer engagement solutions to its clients for over 30 years. Their ever-evolving services make them a valued asset to some of the world’s most successful brands across the financial services, utilities, telecoms, retail and logistics sectors.
In this podcast Simon Brennan, VP Sales Europe, discusses solutions Engage Hub have rolled out for their retail clients during the pandemic. As well as what they have been doing across sectors including banking, finance, to help brands innovate and dramatically improve customer service & engagement. Read More
