Last week, we shared tips on how you can help users to love your software by boosting user adoption. Today, we discuss the role that user training plays in driving the process of user adoption. A 2010 study by Oracle revealed that even then approximately 44% of employees found that insufficient training was a barrier to adopting new workplace technologies. Training is, therefore, a critical factor in the success of software utilization and user adoption.
It’s only the first week of the New Year and while most of us are still busy deciding on our resolutions for 2016, here at SYNETY, after a busy and fruitful 2015, we are looking forward to an exciting 2016 and have set our business goals accordingly. Our main aim, as always, is the continued success of CloudCall through the delivery of a high quality solution to our customers. We will also continue to grow and strengthen our team this year and are committed to working ever more closely with our partners.