There is no shortage of articles written describing workplace changes since the start of the pandemic. The “new normal” isn’t very new anymore. While remote working is no longer a mystifying concept, the trickle-down effects of the change have not stopped rolling in. Read More
*holds for applause*
We know we’re not the next Shakespeare as poetry clearly isn’t our strong point, but telephony integrations are. Read More
We understand that researching CTI can be a daunting task, especially if you don’t know what all the terms mean. There are many technical phrases within the industry, that a simple Google search can easily turn into an obstacle course of acronyms!
Here at CloudCall, we want to help make your search for the right telephony solution, easier. That’s why we’ve created this jargon buster, to help you better understand CTI and the benefits that it provides. Read More
Well, what a year that was! Here we are, January 2021, still connecting with colleagues and clients on video calls, asking if they can hear us or telling us we’re on mute. If I’d have given my 2020 predictions a year ago, I don’t think a lot of them would come close to how it actually panned out.
So, take a look at the best of CloudCall – handpicked by our customers. Read More
Microsoft Teams is quickly becoming one of the most widely used business products, offering internal communications, document sharing and collaboration tools. The increase in popularity is partly due to the onset of the COVID-19 pandemic forcing businesses to close their offices and transition to remote work. It’s when working from home that digital collaboration tools are essential to keep operations running smoothly. Read More
Do you ever struggle with your customers not answering the phone?
It’s no shock. A lot of people won’t answer the phone unless they know who is calling. Well, we’ve got something that can help you there.
Take a look at our video below on call reminders, which tells you more about our solution. Read More