For a lot of businesses, the phone system is the most essential tool that sales people have. Read More
Business is ever-evolving; the landscape is constantly shifting. One of the main things that has changed over recent years is that we are in constant communication with each other. Gone are the days of phone boxes, landlines and the annoying whirr of a fax machine. Read More
The last year has been a bit strange for everyone to say the least, especially for those of you overseeing a team of remote staff, making high volumes of calls.
CloudCall has a range of features that can help you to make your team’s working day a lot more productive. Read More
With so many recruiters working remotely, it’s important to be able to make calls from wherever you are. All you need is an internet connection – no landlines necessary! Voice over Internet Protocol (VoIP) allows you to make and manage all your voice calls over the internet.
Did you know adding an integrated telephony solution into your CRM system can help you capture those valuable conversations? Find out some of the benefits here.
VoIP has many benefits for recruiters – take a look at our infographic below.
We know it’s hard for recruiters right now. Following the events of 2020, the recruitment sector has suffered; the jobs market decreased whilst the number of candidates has done the opposite.
With a lot of companies closing, furloughing staff or even letting employees go, the recruitment market in 2021 will be tougher than ever to manage.
But that’s where we come in. Read More
We’ve all been working from home for a while now, and it doesn’t look like that will be changing much in the near future. In fact, Gartner reported that 74% of CFOs say they expect to move previously on-site employees remote post-COVID. With this in mind we thought it would be a great ideas to share some of our customers stories.
When looking for a telephony integration, Dan Cushing, Managing Partner at Connexion, knew that improving the candidate and employee experience was their top priority. Recruiters using our platform are able to make placements faster by increasing the quality of important conversations with candidates by SMS.
Dan reveals the benefits of integrated communications for his team saying, “It’s fully integrated and it works, that’s why it won out.” His team loves CloudCall because everything they do integrates directly into Bullhorn. Read More
Looking to have better conversations with your customers? Watch our quick video to find out how Broadcast SMS can help: Read More
As we welcome in the new year, CloudCall’s Chief Technology Officer, Paul Clark, talks us through some of his predictions of where the market is heading and some challenges it may face, in 2021.
Well, what a year that was! Here we are, January 2021, still connecting with colleagues and clients on video calls, asking if they can hear us or telling us we’re on mute. If I’d have given my 2020 predictions a year ago, I don’t think a lot of them would come close to how it actually panned out.
If you’re a business owner, you will understand how important customer relationships are to your success. The customer relationship management (CRM) system is a tool which allows you to keep track of your customers and much more. They are widely used, in fact, 91% of businesses with over 11 employees use a CRM system. Why are they so popular? Because a CRM system makes your business more efficient. In a customer centric environment with multi-channel communications, keeping track of it all is virtually impossible without the right tools. To top it off, customers are becoming more demanding and more sophisticated so maintaining a competitive edge is another challenge. Read More
