The last year has been a bit strange for everyone to say the least, especially for those of you overseeing a team of remote staff, making high volumes of calls.
Did you know adding an integrated telephony solution into your CRM system can help you capture those valuable conversations? Find out some of the benefits here.
VoIP has many benefits for recruiters – take a look at our infographic below.
With a lot of companies closing, furloughing staff or even letting employees go, the recruitment market in 2021 will be tougher than ever to manage.
But that’s where we come in. Read More
We’ve all been working from home for a while now, and it doesn’t look like that will be changing much in the near future. In fact, Gartner reported that 74% of CFOs say they expect to move previously on-site employees remote post-COVID. With this in mind we thought it would be a great ideas to share some of our customers stories.
When looking for a telephony integration, Dan Cushing, Managing Partner at Connexion, knew that improving the candidate and employee experience was their top priority. Recruiters using our platform are able to make placements faster by increasing the quality of important conversations with candidates by SMS.
Dan reveals the benefits of integrated communications for his team saying, “It’s fully integrated and it works, that’s why it won out.” His team loves CloudCall because everything they do integrates directly into Bullhorn. Read More
Well, what a year that was! Here we are, January 2021, still connecting with colleagues and clients on video calls, asking if they can hear us or telling us we’re on mute. If I’d have given my 2020 predictions a year ago, I don’t think a lot of them would come close to how it actually panned out.
If you’re a business owner, you will understand how important customer relationships are to your success. The customer relationship management (CRM) system is a tool which allows you to keep track of your customers and much more. They are widely used, in fact, 91% of businesses with over 11 employees use a CRM system. Why are they so popular? Because a CRM system makes your business more efficient. In a customer centric environment with multi-channel communications, keeping track of it all is virtually impossible without the right tools. To top it off, customers are becoming more demanding and more sophisticated so maintaining a competitive edge is another challenge. Read More