Content Archives | CloudCall
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Content Archives | CloudCall

CloudCall Jargon Buster: The ABCs of CTI

By | Communications, News, Product
Do you know your CRMs from your CLIs? Maybe you need to touch up on your telephony vocabulary? We’re here to take you through the ABCs of CTI (that’s Computer Telephony Integration for any beginners out there).

We understand that researching CTI can be a daunting task, especially if you don’t know what all the terms mean. There are many technical phrases within the industry, that a simple Google search can easily turn into an obstacle course of acronyms!

Here at CloudCall, we want to help make your search for the right telephony solution, easier. That’s why we’ve created this jargon buster, to help you better understand CTI and the benefits that it provides. Read More

Infographic: 5 tips for brand survival

By | Communications, Management, Marketing
Brand survival has been a topic on many businesses minds as they have navigated their way through the Covid-19 crisis. Growing and strengthening your brand during a global pandemic may seem daunting when many businesses have entered a kind of reactive survival mode. As businesses are coming out the other side of the Covid-19 crisis, they are having to adapt. However, key to the continuation of your business is your brand and how you portray it. Take a look at our infographic featuring 5 key points to consider when discussing brand management.

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