CRM integration Archives | CloudCall
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CRM integration Archives | CloudCall

How Resource 1 boosted their efficiency with CloudCall

By | Product, Productivity, Recruitment, Sales, Technology
Meet Resource 1, the information technology consulting firm that provides staff augmentation services to businesses across North America. Despite their success, Resource 1 faced major challenges with their communication technology. An out-of-date phone system was causing extra work for recruiters and sales teams. They wanted to reduce steps in the recruitment and sales cycle to boost their efficiency. This led Resource 1 to CloudCall. Read More

4 ways a Power Dialler can drive your sales

By | Product, Productivity, Recruitment, Sales
There are lots of handy tools and platforms available to help boost sales and it’s essential to find the right tools for your business. A CRM integration like CloudCall can help you stay ahead of the competition with a wide range of featuresOur Power Dialler feature automatically calls through a list of contacts allowing you spend your time more productively. You can build a list directly in your CRM or upload a list into the dialler. The power dialler will automatically call through the whole list, with a set amount of time in between each call to leave notes. So sit back and allow the power dialler to do all the manual processes – giving you more time to have those valuable conversations with your customers.

Find out how a Power Dialler can drive your sales in our infographic: Read More

Customer stories – seamless integrations with CloudCall

By | Customer Experience, Product, Productivity, Technology
Keeping up to date with client and customer conversations has never been easier. Our platform integrates into CRM systems; increasing productivity, streamlining tedious processes and reducing overheads.

Collect valuable call data and look at the ways you can improve with our reporting features. Gaining insight into your business’s conversations with customers can have direct impacts on efficiency, customer satisfaction and even business growth. Intrigued? Read More

3 reasons why start-ups need a CRM integration

By | Product, Productivity, Remote Working
Start-ups don’t want to remain small businesses for long. A CRM system helps your business grow by organising data, tracking leads, managing customer records and analysing sales pipelines.

Integrating your business phone solution into a CRM system adds another dimension (not the space kind) to your communications stack. Companies that use Computer Telephony Integrations (CTI) can effectively reduce costs, increase productivity and improve the customer experience. Equally important are the CTI benefits that are less obvious: collaboration across departments, support with performance management and having more time and resources to focus on growing your business. Read More

4 VoIP benefits for recruiters

By | Communications, Product, Recruitment, Technology
With so many recruiters working remotely, it’s important to be able to make calls from wherever you are. All you need is an internet connection – no landlines necessary! Voice over Internet Protocol (VoIP) allows you to make and manage all your voice calls over the internet.

Did you know adding an integrated telephony solution into your CRM system can help you capture those valuable conversations? Find out some of the benefits here.

VoIP has many benefits for recruiters – take a look at our infographic below.

Read More

Transform your mobile office with a CRM integration

By | Productivity, Remote Working

Home-working, hot desking, working at the kitchen table. It’s hard to get your set up perfect right now 

One way you can make life easier is by transforming your mobile office using a CRM integration 

For most workers, the CRM is the centre of their working day. It’s the first tab open on their browser, the hub of business and the bank of collective knowledge of your company.   Read More