integration Archives | CloudCall
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integration Archives | CloudCall

What your recruitment business needs to look like to thrive, with Neville James

By | Communications, News, Recruitment, Technology

CloudCall’s Senior Sales Director, Neville James, recently took part in a pre-event chat show for the Recruitment Technology Showcase Event, which is taking place on June 17th.

The Live Chat Show was hosted by Louise Triance, UK Recruiter and Christina Robinson, Green Umbrella Marketing, Steve Barnhurst, Volcanic both joined Neville on the panel to discuss the topic ‘What your recruitment business needs to look like to thrive’. Read More

Why quality calls are more important than ever: by Ian Moyse, CRO, OneUp Sales

By | Customer Experience, Marketing, News
At CloudCall, we’re pretty passionate about quality phone calls (as you may have noticed).

We talk a lot about how phone calls get results, how you can use your phone system to keep your customers happy and how to unlock the potential of your telephony.

We’re not alone in our passion. Ian Moyse, Chief Revenue Officer at OneUp Sales, a company we have a close partnership with, shares our feelings about quality conversations and why they are more important than ever, he talks in more detail about this in his recent blog. Read More

CloudCall Jargon Buster: The ABCs of CTI

By | Communications, News, Product
Do you know your CRMs from your CLIs? Maybe you need to touch up on your telephony vocabulary? We’re here to take you through the ABCs of CTI (that’s Computer Telephony Integration for any beginners out there).

We understand that researching CTI can be a daunting task, especially if you don’t know what all the terms mean. There are many technical phrases within the industry, that a simple Google search can easily turn into an obstacle course of acronyms!

Here at CloudCall, we want to help make your search for the right telephony solution, easier. That’s why we’ve created this jargon buster, to help you better understand CTI and the benefits that it provides. Read More