We spoke to CloudCall’s UK Sales Director, Neville James about managing a remote sales team. Neville shares his thoughts on how the move to home working has allowed him to manage his team effectively from a distance and increase performance using CloudCall’s call recording and analytics features. Read More
Managing a team remotely comes with its own set of challenges, especially if you’re not used to it, having to loosen the reins may feel a little unnerving. However, remote working has many advantages, including greater productivity, higher employee satisfaction levels and lower staff turnover.
Here are six things to consider when managing a team remotely:
Flexibility is important for teams who travel during the holiday season, when winter weather and visiting family across the country, might prevent them from being able to get to the office. So, it’s important that they have the tools to be able to work from where ever they are.
And working remotely shouldn’t mean giving up management visibility if you implement the right strategy.
CRM systems have taken a significant role in all companies – from start-ups to big corporations. Sales teams use it to manage their pipelines. Sourcing teams use it to manage their suppliers. Support teams use it as their knowledge base. Some companies even choose to integrate their accounting system into their CRM, in order to have a 360˚ view of their customer profiles. Here, we will break down five ways to improve CRM system efficiency.
