Compiling a library of past calls can help with training, monitoring and compliance. You can boost productivity and use the data to set personalised goals for your team members. Recordings are automatically stored and easy to find. Best of all, listening back to important conversations before contacting a customer will not only increase your team members understanding of the situation, but also improves the customers experience. Read More
CloudCall in call consent for GDPR – easy regulatory compliance with every phone call…
Automatically view consent status for inbound and outbound calls, and record verbal consent when needed. View status reports for individuals or your full database in just a few clicks. Read More
Are you more likely to pick up a call if it’s from a local number? I know I am.
Wherever you are in the world, unique area codes are used for specific geographic regions. These area codes make it easy to identify if a caller is local or calling from another part of the country, or another country all together. Read More
Raymond’s background includes accounting, recruitment and IT management before founding Kyloe Partners five years ago. Kyloe partners aim to optimise their client’s use of Bullhorn to reduce costs and speed up the process to drive sales.
In this episode Raymond talks us through the challenges of running a business in Orkney, which is a remote and isolated island to the north of Scotland. He shares his experience of how he built the business and how things progressed to where they are today. Raymond also sheds some light on what it’s like the be a Bullhorn partner, including the benefits he has found when building his own professional network, meeting prospects and attending events.
There are a lot of factors to consider when choosing a phone system. These can range from price, to functionality, to time saving potential. Integrating a phone system with your CRM can have a range of benefits that will make your life easier.
We’ve broken down the top 5 benefits to give you a better understanding of what an Integrated Business Phone System can do for your business. Read More
Discover how automated messages and call routing can help with call queues in our video. Read More