Remote Working Archives | CloudCall
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Remote Working Archives | CloudCall

Customer stories – seamless integrations with CloudCall

By | Customer Experience, Product, Productivity, Technology
Keeping up to date with client and customer conversations has never been easier. Our platform integrates into CRM systems; increasing productivity, streamlining tedious processes and reducing overheads.

Collect valuable call data and look at the ways you can improve with our reporting features. Gaining insight into your business’s conversations with customers can have direct impacts on efficiency, customer satisfaction and even business growth. Intrigued? Read More

Advantages of a remote Sales Team

By | Remote Working, Sales, Technology
So we know that ‘going’ to work isn’t about being in the office anymore. It’s about working from wherever you are, and it can be helped or hindered by the technology you use. A Sales Team is crucial to the success of many businesses. Developing their skills, productivity and confidence is essential for your businesses growth.

Gartner reported that 48% of employees will likely work remotely at least part of the working week after COVID vs 30% before the pandemic.1

A fully remote working Sales Team can provide even greater results than their office counterparts, and here’s why:  Read More

3 reasons why start-ups need a CRM integration

By | Product, Productivity, Remote Working
Start-ups don’t want to remain small businesses for long. A CRM system helps your business grow by organising data, tracking leads, managing customer records and analysing sales pipelines.

Integrating your business phone solution into a CRM system adds another dimension (not the space kind) to your communications stack. Companies that use Computer Telephony Integrations (CTI) can effectively reduce costs, increase productivity and improve the customer experience. Equally important are the CTI benefits that are less obvious: collaboration across departments, support with performance management and having more time and resources to focus on growing your business. Read More

CloudCall and recruiters; the perfect match

By | Candidate Experience, Product, Recruitment, Remote Working, Technology
CloudCall and recruiters are a match made in heaven! From Voicemail Drop to Screen Pops, our brilliant features make the lives of Recruitment Consultants so much easier.

Our platform integrates into CRM systems and allows you to increase productivity, reduce costs, streamline manual processes and gain valuable insight into your business with our great reporting features. Read More

4 VoIP benefits for recruiters

By | Communications, Product, Recruitment, Technology
With so many recruiters working remotely, it’s important to be able to make calls from wherever you are. All you need is an internet connection – no landlines necessary! Voice over Internet Protocol (VoIP) allows you to make and manage all your voice calls over the internet.

Did you know adding an integrated telephony solution into your CRM system can help you capture those valuable conversations? Find out some of the benefits here.

VoIP has many benefits for recruiters – take a look at our infographic below.

Read More

Transform your mobile office with a CRM integration

By | Productivity, Remote Working

Home-working, hot desking, working at the kitchen table. It’s hard to get your set up perfect right now 

One way you can make life easier is by transforming your mobile office using a CRM integration 

For most workers, the CRM is the centre of their working day. It’s the first tab open on their browser, the hub of business and the bank of collective knowledge of your company.   Read More

How CloudCall can help recruiters in a changing market

By | Communications, Productivity, Recruitment, Remote Working, Technology
We know it’s hard for recruiters right now. Following the events of 2020, the recruitment sector has suffered; the jobs market decreased whilst the number of candidates has done the opposite.

With a lot of companies closing, furloughing staff or even letting employees go, the recruitment market in 2021 will be tougher than ever to manage.

But that’s where we come in. Read More

5 benefits of Call Reports

By | Product, Productivity, Remote Working, Technology, Training

You may be wondering, what exactly is call reporting? Well, simply put a Call Report is a set of data that’s collected from phone call records. Analysing this data can uncover powerful insights into how your business is functioning and where progression can be made. With so many of us working remotely, it’s more essential than ever before to be able to keep track of activity levels.   Read More