sales Archives | CloudCall
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sales Archives | CloudCall

Advantages of a remote Sales Team

By | Remote Working, Sales, Technology
So we know that ‘going’ to work isn’t about being in the office anymore. It’s about working from wherever you are, and it can be helped or hindered by the technology you use. A Sales Team is crucial to the success of many businesses. Developing their skills, productivity and confidence is essential for your businesses growth.

Gartner reported that 48% of employees will likely work remotely at least part of the working week after COVID vs 30% before the pandemic.1

A fully remote working Sales Team can provide even greater results than their office counterparts, and here’s why:  Read More

5 benefits of Call Reports

By | Product, Productivity, Remote Working, Technology, Training

You may be wondering, what exactly is call reporting? Well, simply put a Call Report is a set of data that’s collected from phone call records. Analysing this data can uncover powerful insights into how your business is functioning and where progression can be made. With so many of us working remotely, it’s more essential than ever before to be able to keep track of activity levels.   Read More

Boost reach and response rates with Broadcast SMS in Salesforce

By | Communications, Product, Sales, Technology

Ta-da! We’ve got a brand-new feature to add to our list for CloudCall for Salesforce users. Welcome to Broadcast Messaging.

With CloudCall Broadcast SMS for Salesforce, users will be able to contact multiple people at once, by sending each a tailored text message.

All messages sent and received will be captured and saved in the contact’s activity history within Salesforce. Read More

What is CRM?

By | Communications
Never heard of CRM? Or perhaps it’s been mentioned and you’re not sure what it actually means. Have no fear, we’ve got you covered so next time you can dazzle your colleagues with your expert knowledge! Read More

What is local presence?

By | Communications, Product, Recruitment, Sales
Essentially, local presence is a clever little feature that allows users to make calls using a local phone number. Using local presence can boost the number of calls picked up by customers, clients and candidates as familiar-looking numbers are more likely to be answered. 

Take a look at our short video on local presence below: Read More