Broadcast SMS is a great way for Salesforce users to contact their network.
Users can send out bulk messages and boost reach and response rates; saving time and money instead of making individual calls. You can take a look at how to boost your sales with Broadcast SMS here. Read More
“Be inspired. Share your journey. Improve yourself, your organization, and the wider community.” – Inspire East 2019
Businesses invest a lot of time and money into Salesforce. User licenses, project implementation and human resource, as well as ongoing maintenance, can all add up. Ensuring that you get the most out of the platform is vital. Read More
Salesforce World Tour 2019 in London on May 23rd focused on ways to improve the customer experience. It has been incredible to see how much the #Ohana has grown since CloudCall first attended World Tour in London back in 2014! Here’s an in-depth recap of the day-long event: Read More
Seeing as it is Salesforce AppExchange’s 10th birthday, we decided to look back on all of our activities with Salesforce, since it all began…
At one point in time, the humble telephone was used by businesses simply to make calls – pick up the phone, dial a number and speak to the customer. But with advances in technology, they can now do so much more. Modern telephony helps to combine the best of both the worlds – the humble telephone meets technology. Computer-telephony integrations bridge the gap between your telephone system and your data helping businesses handle calls better, drive productivity and improve customer satisfaction.
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