Tips Archives | CloudCall
Tag

Tips Archives | CloudCall

Infographic: Remote Working Post Covid-19

By | Communications, Customer Experience, Recruitment, Sales
Many are currently debating the ‘new normal’ and what it might look like. Our livehave been transformed by the COVID crisis and working from home has become standard practice for the majority of us. In a society crying out for stability it is up to us to shape the future of our businesses and working practises. Take a look at our top tips from remote working post Covid-19 below and discover more about managing a team remotely here  Read More

Infographic: 5 tips for brand survival

By | Communications, Management, Marketing
Brand survival has been a topic on many businesses minds as they have navigated their way through the Covid-19 crisis. Growing and strengthening your brand during a global pandemic may seem daunting when many businesses have entered a kind of reactive survival mode. As businesses are coming out the other side of the Covid-19 crisis, they are having to adapt. However, key to the continuation of your business is your brand and how you portray it. Take a look at our infographic featuring 5 key points to consider when discussing brand management.

Read More

Infographic – Customers preferences for outbound contact

By | Communications, Customer Experience, Productivity, Sales
In our rapidly changing world, leveraging technology and its many uses can help create a more efficient workplace while keeping customers engaged. When planning to reach out to a contact or client it is important to know their preferences, creating a collaborative environment. As part of our Art of Conversation report we gathered the below statistics to help you better understand what customers want and need. The more you know your customer the better you can cater to their needs.
Read More

Infographic – The Future is Mobile

By | Communications, Productivity, Recruitment, Sales, Technology
Every generation has a preferred form of contact, but as our world continues to change so does technology. Based on the below statistics the commonality between all ages is a mobile phone. Getting in touch with a customer or candidate has never been easier with calling and texting availability. It doesn’t matter if someone is at home, in the office, on the train, or at their child’s soccer game they typically have their mobile phone by their side. Especially during these times, it gives us the opportunity to stay efficient while mobile.
Read More

Art of Conversation LIVE - Darren Westall, CEO of Paiger

A quick conversation with… Darren Westall, CEO of Paiger

By | Communications, Customer Experience, Management, Marketing, Productivity, Sales, Technology
We spoke with Darren recently to discuss how, by striking a chord with marketing professionals everywhere, he is managing to keep Paiger growing despite the global pandemic by helping to bridge sales and marketing teams in a very exciting way.

Darren gives us a deep insight into his mindset and mental health right before he launched Paiger and how he had a game plan to make it a success. He also takes us through how he sees, not just the business, but his personal growth shaping up over the next few years and why now is a really exciting time for all entrepreneurs to back themselves.

Listen to the podcast here
Read More

5 Tips for Better Conversations with Customers

5 Tips for Better Conversations with Customers:

By | Candidate Experience, Communications, Customer Experience, Management, Productivity, Sales
Our research on the Art of Conversation has provided a wealth of information on how, when, and in which ways to converse with customers. This is especially useful given the current circumstances of the world and how to continue to have strong conversations remotely. Below are 5 tips for better conversations with customers discussing platforms, perspectives, and the people themselves.

Download the full report here
Read More

The Benefits of Remote Working

By | Communications, Management, News, Product, Productivity

Many companies have implemented remote work polices due to the outbreak of COVID-19. With more companies testing these polices for the first time, this infographic breaks down some of the key benefits of remote working 

CloudCall’s Remote Worker Toolkit includes all the necessary communication features business need to keep operating as normal whilst staff work from home. We’re offering free software & conferencing facilities and we’ll have you up and running in 48 Hours. Find out more here: https://www.cloudcall.com/remote-working-tool-kit 

Perfecting the Art of Conversation: Instant Messaging

By | Communications, Customer Experience, Product, Productivity, Recruitment, Sales, Technology

Instant messaging (IM) is a growing corporate communications medium with 43%5 of employees using IM tools for business. The platform began as a quick and convenient way to converse with friends and family and has become a principle means of communication for millions of us. As a real-time mode of communication, from one digital device to another, IM is a routine method for many of us to have a conversation. Read More