Tips Archives | Page 3 of 7 | CloudCall
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Tips Archives | Page 3 of 7 | CloudCall

Broadcast messaging has the power to transform sales. Are you using it to its full potential?

By | Communications, Product
Broadcast messaging, also known as bulk SMS or mass messaging is a great way to communicate with prospective customers or clients and has the power to transform sales. Whether you’re alerting customers to an update or looking to promote your latest offer, broadcast messaging ensures your message makes it to your audience and doesn’t get lost among the spam of the email inbox. Read More

5 features that will keep your customers happy

By | Product, Productivity, Technology
Whether you’re an enterprise level contact centre or a 2-person operation, making the most out of your inbound calls means you’re able to offer your customers the best experience. With increased competition losing out on new customers or seeing existing customers turn away can be hugely detrimental to your business. Keeping your customers happy at all times should be a primary business goal. Ultimately, when a customer or client is calling into your business, they want to speak to the right person, and they want to do so as quickly as possible. Our inbound telephony features are designed with exactly that in mind. You’ll also save yourself a lot of time and effort, too.

Ready to find out about the key features? Read on… Read More

female using remote working security

How to beef up your remote working security

By | Remote Working
While working from home is convenient and has many benefits, it also exposes both individuals and businesses to a range of security risks. That’s why it is essential to give serious consideration to your remote working security procedures.

Since the pandemic, working from home has become much more widespread. Even as the pandemic fades, many predict that remote working will remain prevalent across multiple sectors. By following best practices, you can mitigate most security work from home threats quite easily.

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5 Reasons you should be investing in an integrated business phone system

By | Communications, Product, Technology

There are a lot of factors to consider when choosing a phone system. These can range from price, to functionality, to time saving potential. Integrating a phone system with your CRM can have a range of benefits that will make your life easier.

We’ve broken down the top 5 benefits to give you a better understanding of what an Integrated Business Phone System can do for your business. Read More

A Quick Conversation With Brian Cunningham, Managing Director of Allen Recruitment Consulting

By | Communications, Technology

In our next instalment of the Art of Conversation Podcast we are joined by Brian Cunningham, Managing Director of Allen Recruitment Consulting. Specialising in a variety of sectors, Allen Recruitment have a wide range of clients and candidates across the globe. In fact, this variety has allowed Allen Recruitment to achieve their two most successful months in June and July of this year, despite the pandemic. Read More