Training Archives | Page 2 of 3 | CloudCall

Training Archives | Page 2 of 3 | CloudCall

Testimonial: Maurice Fuller, Founder, StaffingTec

By | Communications, Management, Productivity, Recruitment, Training
We recently caught up with Maurice Fuller, founder of StaffingTec to talk about his experiences of working with CloudCall. Maurice discusses how CloudCall keeps his teams connected, and gives him the opportunity to tap into what is going on.

Discover what Maurice had to say about the powerful capabilities of CloudCall’s features and how they can help staff grow and improve, even when remote working. Read More

Video: What is VoIP?

By | Product, Training
There are a lot of technical terms involved when you take a look into the world of Computer Telephony Integration (CTI). The main one being VoIP, but what exactly is it? Take a look at our short video below to help clear things up. Read More

Onboarding with CloudCall during COVID-19

By | Management, Training
Robert Altman, SVP of Operations, began working for CloudCall in April 2020, during the height of the pandemic. Because of this he had a fully remote onboarding experience. We caught up with Rob to find out more about his onboarding experience with CloudCall, what he has learnt and any tips he has to share. Read More

The Art of Perfecting Conversation: Tactics for Maximizing Your Communications

By | Communications
Communication truly is an art form that requires  skill and experience to master.  Improving communications, and therefore conversation skills can be a catalyst to finding success in many areas of your life. Just  imagine  nailing that job interview or impressing your colleagues in the next meeting. Being an effective communicator can bring advantages in more ways than you can imagine.    Read More

4 Training Tools to Improve Conversations

By | Communications, Productivity, Training
Giving your teams the tools they need to improve conversations is crucial. Whether you are training a new employee for long-term success or upskilling a top performer, training tools such as whispering, call monitoring, call recordings, and searchable SMS will increase their overall productivity. Use these tools as part of your onboarding process to help new employees transition smoothly into their roles.

Here’s how you can use these 4 tools to improve your team’s conversations:

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